+Title: Datapoint - contact centre and communications integration | Katalyst - contact optimisation
Description: We are an established and trusted integrator of contact centre and communication solutions. With more than 42 years
Keywords:datapoint, compliance, transformation, governance, collaboration, unified, communications, telephony, IPT, security, videoconferencing, data, contact centres, workforce optimisation, self service, hosted, professional services, support and managed services, customer experience, customer satisfaction, operational effectiveness, performance governance, avaya platinum partner, genesys, nice,
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verint, aspect, voicevault, nuance, catalyst, optimisation, optimization, systems availability, continuity, disaster recovery, voice, customer interaction, data protection, systems integrator, IP telephony, Polycom, application discovery process, call routing, multi channel/multi-channel, outbound, efficiency, operational efficiency, voice biometrics, call steering, productivity, agent productivity, call centre, customers, agents, ica, international communications alliance, Europe, global, Barcelona, Dublin, London, Madrid, Milan, Munich, Paris, Utrecht, spain, beleux, france, italy, Ireland, UK, united kingdom, England, emea(View Less)
